Pathology Quality

Staff

The Department of Pathology’s Division of Quality and Health Improvement is the central, coordinating function within Pathology for ensuring our laboratory practices and processes are designed and operate in such a way to deliver quality results and patient safety.  Click on the individual DQHI team member to learn more about the way he or she contributes to quality and safety.


 

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Scott Owens

Director

Brian Tolle

Manager

Lisa Brown

Administrative Specialist
 
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Jeff.jpg

Andrea Arlen

Compliance Manager

Jennifer Bell

Safety & Preparedness Coordinator

Jeffrey Lott

Project Manager
 
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Amy Mapili

Project Manager

Lukas Hager

Data Scientist

 

 
 

 Lisa Brown

Lisa is our Administrative Specialist and is responsible for ensuring all the DQHI team members have what they need to be highly effective. This could involve setting up meetings to move initiatives forward or educating Pathology front-line staff on how to access our incident reporting system so we can catch problems before they have a chance to harm a patient.

lisbrown@med.umich.edu | 734.232.5639

 Andrea Arlen

Andrea is our Compliance Manager and is responsible for ensuring all our laboratory personnel and operations comply with the requirements of several regulatory agencies, including the College of American Pathologists, various state agencies, and the Centers for Medicare and Medicaid Services (CMS).

andrealk@med.umich.edu | 734.615.7902

 Amy Mapili

Amy is our Project Manager for departmental initiatives and projects that involve collaboration with other departments in the University of Michigan Health System. She is responsible for managing all aspects of our critical projects to ensure the Department of Pathology is well positioned for changes in healthcare.

amyharr@med.umich.edu | 734.232.5641

 

 Jeff Lott

Jeff is our Project Manager for departmental initiatives and projects that involve improving Pathology practices or operationalizing new practices. He is responsible for managing all aspects of our critical projects to ensure the Department of Pathology is well positioned for changes in healthcare.

jefflott@med.umich.edu | 734.232.5649

 Jennifer Bell

Jennifer is our Safety and Preparedness Coordinator for the Department of Pathology. She is responsible for collaborating with institutional safety and preparedness departments and operational managers to ensure information, processes, and educational resources are implemented in such a way as to ensure employee safety in all facets of laboratory testing and continuity of lab operations should a disaster impact our facilities.

belljen@med.umich.edu | 734.232.5647

 Scott Owens, M.D.

Scott is our Director and is responsible for ensuring our divisional priorities align with departmental and institutional priorities. He also provides leadership through his network of clinical colleagues to identify opportunities for value-based healthcare collaboration and sponsorship of such initiatives.

srowens@med.umich.edu | 734.936.6770

 Lukas Hager

Lukas is our Data Scientist who is responsible for conducting a variety of statistical analyses, as well as building descriptive and predictive models, to ensure a quantitative foundation for our departmental priorities and initiatives.

hlukas@med.umich.edu | 734.232.5652

 Brian Tolle

Brian is our Manager and is responsible for ensuring our priorities are clear and executed in such a way for maximum impact. He is also responsible for helping to remove obstacles that get in the way of DQHI team members achieving superior results.

briantol@med.umich.edu | 734.232.5650